I have a simple report that displays output from a stored procedure via an
ASP page. I am developing the web application using Visual Interdev v6, SP2.
The server is Win2K, SP2, IIS 5.0, SQL 2K.

The report displays correctly if I use the SmartViewerHTMLPage.asp or the
SmartViewerHTMLFrame.asp include file in my ASP page, except that any
embedded images appear as red-x(s). The images appear fine in the report
designer.

However, if I use the SmartViewerActiveXPage.asp include, the ActiveX
control loads and instantiates, I can see and manipulate the controls, it
displays 1 of 1 in the page location at the top, but the actual report
display area in the control is dark grey - no lines from the report are
displayed within.

I can view the demo reports on: www.chelseatech.co.nz/demo.htm without any
problems, so I believe that the viewer is working correctly, it appears to
be some problem with the Server or Interdev.

I've tried all of the suggestions that I could find in the CrystalDecisions
knowledge base regarding the use of the ActiveX viewer, and have gone
through the Crystal Web Viewer ActiveX troubleshooting guide without
success, hence this post. E-mails to Crystal support have gone unanswered.

Hoping anyone can shed some light,

Thank you,

Steven J. Ackerman
ACS, Sarasota, FL
http://www.*-*-*.com/

can you view the following link:
http://20.54.242.147:80/ctech/reports/crosstab.rpt

Make sure you have created teh rpt correctly.

Regards,

Thanks for your reply !

I can't view this report - IE reports that it can't find the server.

I can view my report in the report designer, and also when I
use the SmartViewerHTMLPage ro Frame includes.

I finally got a response from Crystal, but they failed to read my
post and told me that the ActiveX control was not installed.

--
Steven J. Ackerman, Consultant
ACS, Sarasota, FL
http://www.acscontrol.com

it sounds to be a possible cause.

It appears to be a problem with Visual Interdev.

The report appears correctly in both the activeX and HTML viewers
if viewed outside of Visual Interdev. From within Visual Interdev, the
ActiveX control hangs with its progress bar at 100% and the Crystal
logo spinning - the HTML viewer doesn't show embedded images.

This seems to indicate that there's a problem communicating with the
Crystal services when running inside of Visual Interdev.

Any ideas appreciated, Crystal support is stumped.

--
Steven J. Ackerman, Consultant
ACS, Sarasota, FL
http://www.acscontrol.com

I don't think it is a problem of VI, please refer to Q170770.

Regards,

Interesting...

The knowledge base article that you reference indicates that the Crystal
Reports Viewer Control has no known problems working in Visual Interdev !

From Q170770:
...
a.. Crystal Reports Viewer Control: No known problems

However, Crystal support is still stumped !
--
Steven J. Ackerman, Consultant
ACS, Sarasota, FL
http://www.acscontrol.com


b..

You can test it in the other editor, or write the code in notepad. If you
can only encounter the problem in VI, you can contact MS support engineer.
If you can reproduce the problem, please check the control or test it on
the other environment.

Regards,

Yes, It will cause such a problem in Debug mode