Black Line Printing Reports From the ActiveX Smart Viewer (CR 6.0) 
Author Message
 Black Line Printing Reports From the ActiveX Smart Viewer (CR 6.0)

Hi,
    Using  Crystal Web Report Server 6.0, I can't print from the ActiveX
Smart Viewer without having a black line at the bottom of the page.
    I understand that it comes from the choosen paper size: actually,
when I print CR 6.0 examples in letter sized paper format, I have no
problem but if I print on A4 (european) sized paper format I get a black
bold line at the bottom of the page.
    The trouble is that even saving the examples with A4 paper size
specification does not correct the problem.
    I need to use A4 paper sized format.

    Does anybody have experienced this ?
    Do I have to alter a parameter of the ActiveX to correct this ?
    I use the following file releases:
        - crweb.dll       01/08/1998 6.0.0.126
        - crpgsvr.exe   01/08/1998 6.0.0.126

                                                        Thanks in
advance
--
                                                         Florent Buiret

-----------------------------------------------------------------------
Florent BUIRET - E-mail: buiret(at) b2i.fr



Sat, 16 Dec 2000 03:00:00 GMT  
 Black Line Printing Reports From the ActiveX Smart Viewer (CR 6.0)

Hi,
    FYI:

        I tried the following: put every printable information whithin the
margin of A4 sized paper. The report prints correctly.
    So the answer is that with the ActiveX Smart Viewer, no information can
be out of the paper margin. The black line does not show under the designer.

                            Hope this will help !

                                                         Florent Buiret

Quote:

> Hi,
>     Using  Crystal Web Report Server 6.0, I can't print from the ActiveX
> Smart Viewer without having a black line at the bottom of the page.
>     I understand that it comes from the choosen paper size: actually,
> when I print CR 6.0 examples in letter sized paper format, I have no
> problem but if I print on A4 (european) sized paper format I get a black
> bold line at the bottom of the page.
>     The trouble is that even saving the examples with A4 paper size
> specification does not correct the problem.
>     I need to use A4 paper sized format.

>     Does anybody have experienced this ?
>     Do I have to alter a parameter of the ActiveX to correct this ?
>     I use the following file releases:
>         - crweb.dll       01/08/1998 6.0.0.126
>         - crpgsvr.exe   01/08/1998 6.0.0.126

>                                                         Thanks in
> advance
> --
>                                                          Florent Buiret

> -----------------------------------------------------------------------
> Florent BUIRET - E-mail: buiret(at) b2i.fr



Mon, 18 Dec 2000 03:00:00 GMT  
 Black Line Printing Reports From the ActiveX Smart Viewer (CR 6.0)

I have the same problem.   Seagate have had this support call from me since
March/April or so, and get repeated, frequent calls from me about it.

The black line is the drop shadow used to simulate a page in the Ax control.
BTW- it happens on the RIGHT side when you print landscape too!!

I think that they screwed up their logic with respect to the page margins.
The report designer guys think that the margins are excluded from the report
layour area, and the ActiveX guys thought that the margins were in (or
something like this)..

Wanna know what I was told?  They said that because the company is so big,
they have teams that work independently;  the report designer guys are
separate from the activeX guys.  The tone was such that I was SUPPOSEDD to
expect and ACCEPT these problems.    Think again Seagate-  if the teams
really are so disparate, try bumping up the testing teams to sort out the
mess.

I was hoping that the problem would be fixed in build 151- guess what?

Quote:

>Hi,
>    Using  Crystal Web Report Server 6.0, I can't print from the ActiveX
>Smart Viewer without having a black line at the bottom of the page.
>    I understand that it comes from the choosen paper size: actually,
>when I print CR 6.0 examples in letter sized paper format, I have no
>problem but if I print on A4 (european) sized paper format I get a black
>bold line at the bottom of the page.
>    The trouble is that even saving the examples with A4 paper size
>specification does not correct the problem.
>    I need to use A4 paper sized format.

>    Does anybody have experienced this ?
>    Do I have to alter a parameter of the ActiveX to correct this ?
>    I use the following file releases:
>        - crweb.dll       01/08/1998 6.0.0.126
>        - crpgsvr.exe   01/08/1998 6.0.0.126

>                                                        Thanks in
>advance
>--
>                                                         Florent Buiret

>-----------------------------------------------------------------------
>Florent BUIRET - E-mail: buiret(at) b2i.fr



Fri, 22 Dec 2000 03:00:00 GMT  
 
 [ 3 post ] 

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