I NEED HELP

We have 3 different identity names for our Outlook Express
account.

BUT all the accounts are no longer accessible. One of them
keeps crashing. No matter if I shut down and try going
into my account fresh OR if I go into another account -
that is working fine - and try to switch identities ...
BOOM it crashes again.

Please if anyone has any idea as to what I should do I
appreciate it.

Thanks much!!

This newsgroup is for support of Outlook 97, 98 and 2000 from the Office
family for Intel PCs. For Outlook Express (OE) support try posting in one of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6.outlookexpress for OE 6.x
microsoft.public.internet.mail.mac for the Macintosh version of OE

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).